Service and Support

Our strategy hinges on providing unparalleled service and support, which is critical to setting us apart from the competition. We provide email support through our support ticketing system.

Our service offers include:

  • Up-time guarantees: we include “Up-time guarantees” with our all-inclusive service agreements to insure maximum productivity for our clients.
  • Internal training: the “learning and growth” part of our Balanced Scorecard performance measurement strategy includes the requirement that our staff sales professionals are well versed with customer support standards.
  • Customer training: we package comprehensive customer training tutorial programs with all of our offerings.
  • Upgrade analysis: we periodically assess our client’s business processes and requirements, and offer cost-effective upgrade solutions to meet changing needs.

 

DOWNLOAD USER MANUAL
CloudSimpliciti-UserManual

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Keywords: Predictive, Dialer, Auto, Smart, Unified, Communication, Platform, Voice. Email, Call, Centers, Outbound, Inbound, Press 1, Campaign, Live, Agent, Voice.

ABOUT US

Cloud Simpliciti is a cloud-based fully automated B2B and B2C Communication platform with telemarketing functionality and Client Relationship Management functionality that helps to maximize your business productivity. It is a multi-tenant communication platform for outbound and inbound communication with prospective clients and businesses across the world. It can be used as a communication tool for personal as well as small and medium businesses.

Contact us

ADDRESS

11956 Bernardo Rancho Dr. #135

San Diego, Ca 92128

 

EMAIL US

Sales@CloudSimpliciti.com

Support@CloudSimplciti.com

 

CONTACT NO.

(888) 540-5405

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