Cloud Simpliciti has a Smart Predictive Auto Dialer functionality that has all the features and built-in capabilities to process multiple simultaneous automatic calls, play recorded message prompts and transfer calls to agents if the recipient wants to transfer by pressing some DTMF key. Cloud Simpliciti enhances agents’ efficiency by 500%.
The platform supports various campaigns:
Agent Campaigns: An Agent campaign dials numbers from a contact list and on answer by the recipient, directly forwards the call to an agent/external call center/IVR system.
Interactive Press 1 Campaigns: An Interactive campaign allows a call recipient to respond by pressing some DTMF keys on the phone. This campaign starts by dialing numbers from a contact list and, on answer by the recipient, plays a recorded message and if recipient presses a desired key, it forwards the recipient to a live agent for further call handling.
Voice Message Broadcasting Campaigns: A Voice Broadcasting Campaign is a simple voice broadcasting campaign, also known as a message campaign, that dials numbers from a contact list and, on answer by the recipient, plays a recorded voice message and then hangs up.
Cloud Simpliciti also supports Inbound Voice Communication, SMS Campaigns, Fax Campaigns, Polling Campaigns and Survey Campaigns. These services will be launched soon.
All Voice Broadcast Features
- Extensive reporting
- Text-to-speech options
- Customizable messages for answering machines
- Press-1 to transfer
- Easy to set up “Do not call” list
- Use your own number for Caller ID
- Bring your exported contact list
- Automatic retries for any call result
- Schedule to run at the best time for your clients
LEARN AND TRACK RESULTS
Track real-time results and use analytics to better approach your future campaigns.
IMPROVE CUSTOMER RETENTION
Strengthen and improve relationships with customers by sending special promotions and satisfaction surveys.
FLEXIBLE PRICING OPTIONS
Take advantage of cost saving plans or try our pay-as-you-go model.
Send a single message or thousands instantly! With Voice Broadcast, the net you cast is as big or small as you want it to be.
TARGET YOUR CUSTOMERS WITH A PERSONAL TOUCH
Send custom messages with information from your spreadsheet or server using real voices or text-to-speech.
You can add as many contacts as you like. We will never charge you a per contact Fee.
Cloud Call Center
The Cloud Call Center is billed at one credit per minute per agent connected to a campaign. Cloud Simpliciti bills per the number of calls you make to your contacts.
All calls are billed in sixty-second increments. We bill the length of the call. The per-minute cost of the call will depend on the billing plan that you choose.
If your account reaches 0 credits, your calls will stop. You can upgrade your plan to resume calling, or purchase additional credits at the per-credit rate associated with your existing plan.
Upgrading / Downgrading
You can upgrade any time. Downgrading will take effect the next payment cycle.
Minutes do not roll-over and expire every month.
Please call us for calls outside of the USA.
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